Product Orders
Red Cross Representatives are available to meet your hospital's needs. We are happy to provide the following ordering options (for stat and urgent orders please use the call-in number only).
Chicago Facility
Online Ordering: If your hospital has online ordering, please click here. Available 24 hours a day.
Call-in Ordering: 312-738-2310 or fax to 312-738-2709. Available 24 hours a day
Peoria Facility
Online Ordering: If your hospital has online ordering, please click here. Available 24 hours a day.
Call-in Ordering: 309-636-4300 or fax to 309-674-9639. Available 24 hours a day.
When ordering please provide the following information:
- Name of hospital
- Name of person placing order
- Type of Product and number required
- Date the product is needed
- Any special requirement
- CMV negative, if applicable
- Irradiated, if applicable
- ABO/Rh
- Dating (e.g. Date of transfusion or special dating for a neonate)
We offer multiple delivery options and Hospital Services personnel will work with ordering hospitals to determine the best delivery option for you. These include:
- Volunteer drivers
- On-call weekend drivers
- Weekly delivery routes
- Distribution from emergency storage sites
- Commercial couriers — routine deliveries and special runs*
*Special runs are generally at the hospital's expense.